Return and Refund Policy
At Stephy Pink Store, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) within 14 days for a full refund or exchange. Please follow the guidelines below for returns and refunds:
Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Items that have been used or damaged may not be eligible for return.
Return Process: To initiate a return, please contact our customer service team at [contact email] with your order number and reason for return. Our team will provide you with a return authorization and instructions for returning the item(s).
Return Shipping: You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item(s).
Refund Processing: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within [number] days.
Exchanges: If you would like to exchange an item for a different size, color, or style, please follow the same return process outlined above. Once we receive your returned item(s), we will process the exchange and ship out the new item(s) as soon as possible.
If you have any questions or concerns about our Return and Refund Policy, please contact us. We are here to help!
Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Items that have been used or damaged may not be eligible for return.
Return Process: To initiate a return, please contact our customer service team at [contact email] with your order number and reason for return. Our team will provide you with a return authorization and instructions for returning the item(s).
Return Shipping: You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item(s).
Refund Processing: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within [number] days.
Exchanges: If you would like to exchange an item for a different size, color, or style, please follow the same return process outlined above. Once we receive your returned item(s), we will process the exchange and ship out the new item(s) as soon as possible.
If you have any questions or concerns about our Return and Refund Policy, please contact us. We are here to help!